Dedicated Customer Service Rep.
MetroCast’s dedicated account manager handles only business customers, leaving residential calls to others.

Dedicated Technical Support Staff
Business calls to go the top of the service queue to be handled by one of two dedicated Business Service reps.

Priority service
When a truck needs to roll, businesses take precedence over residential calls.

Great technology is a start. But it's real value comes from bringing out its full potential.

MetroCast customer service makes sure your technology infrastructure is delivering all the value it's designed to provide.

It starts with a dedicated account manager who gets to know you and your needs. Our philosophy is, we're a regional company helping neighbors succeed. For example, it's not uncommon for us to investigate problems originating outside our devices. If it affects your MetroCast experience, we want to solve it.

Questions? Problems? Contact us using the form below.


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